The term "William Knuttel" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
You must be 21 years of age or older, to order or receive alcoholic beverages from William Knuttel. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from William Knuttel are not for resale, and are for personal consumption only.
Orders are by credit card only. We accept Visa and MasterCard.
No minimum purchase is required.
Shipments are via UPS and Fed Ex with orders being fulfilled by our shipping agent. We currently ship to the following states only: AK, AZ, CA, CO, FL, IL, MN, NV, NY, OR, TX, VA, WA, Washington DC. If you do not reside in one of these states but have an alternate ship to address that is in one of the listed states, please enter that address as the "Ship To" address when placing your order. Orders will normally arrive within 7 to 14 days, following credit card authorization.
Most deliveries are shipped on the first subsequent non-holiday weekday after payment is received or verified if by credit card. All wine shipments require a signature for receipt. Signatures must be obtained by individuals over the age of 21 years.
In instances where one or more items in your order is not available for immediate shipment, we will notify you and offer a substitution recommendation or offer to hold your order until all items are available for shipment. We cannot ship alcohol to PO Boxes or APO/FPO addresses.
William Knuttel reserves the right to delay the release of shipments to ensure the highest quality of products at the time of arrival.
UPS Ground is William Knuttel's carrier of choice. Ground shipping is provided by UPS at current market rates. *Note – If the customer selects UPS Air as his or her carrier, the customer pays all shipping charges, regardless of his or her wine club membership or purchase amount.
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. William Knuttel is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.